🛡️ Personal Data Protection Policy (PDPA Privacy Policy)
Published on: 05/08/2025 (05/08/2568)
1. Personal Data We Collect
We may collect the following personal data:
- Full name
- Address
- Phone number
- Information submitted via inquiry forms
- Website usage data such as cookies and analytics
2. Sources of Data
- Data you provide directly through forms, contact channels, or website usage
- Data received from third parties such as partners, suppliers, or system providers
3. Purpose and Legal Basis for Processing
- To provide services and respond to inquiries (contractual basis)
- To analyze and improve services (legitimate interest)
- For marketing activities (based on consent)
4. Sensitive Personal Data
We do not collect sensitive personal data such as race, religion, health information, or biometric data.
5. Minors
Our website is intended for users aged 20 and above. If we discover that data from minors has been collected without parental consent, we will promptly delete the data.
6. International Data Transfers
We may transfer personal data to cloud or SaaS providers located in countries such as the United States and Europe. These transfers are protected by safeguards such as Standard Contractual Clauses and data encryption.
7. Data Storage and Security
- Data is stored digitally (Soft Copy) on servers and SaaS platforms
- Security measures include secure passwords, encryption, and access control restrictions
- No physical (Hard Copy) storage unless necessary
8. Data Retention
We retain personal data until it is no longer necessary for the stated purposes or until a deletion request is received from the data subject.
9. Data Deletion
Upon receiving a deletion request, we will securely delete the data within 90 days using methods such as database removal and permanent destruction of backup files.
10. Disclosure to Third Parties
Personal data may be disclosed to:
- Logistics service providers
- Accounting and financial systems
- Marketing tools such as email and advertising platforms
- CRM and analytics systems
- Business partners, suppliers, and relevant government authorities
11. Data Breach Notification
In the event of a data breach, we will notify affected users within 72 hours via email or website announcement and take action in accordance with PDPA regulations.
12. Data Subject Rights
- Access or request a copy of your data
- Correct or delete your data
- Object to or restrict processing
- Withdraw consent at any time, free of charge
13. Unsubscribe
- Clicking the “Unsubscribe” link in our emails
- Sending a message via the company’s LINE account
- Submitting a request through the contact form, including your unsubscribe preference in the comment section
We will promptly remove your data from our subscriber list in accordance with your request.
14. Changes to the Policy
We will regularly review and update this privacy policy. Any changes will be announced on our website.
15. Contact Us
- Company Name: FT Fragrance Co., Ltd.
- Office Address: 352 Soi Chan 18/7 (Soi Saint Louis 3), Thung Wat Don, Sathorn, Bangkok 10120, Thailand
- Phone Number: +66 (0)89 798 6759
- Business Hours: Monday–Saturday, 10:30 AM–7:30 PM
- Website: https://ft-fragrance.co.th
- Contact Form: https://ft-fragrance.co.th/ติดต่อเรา/
If a Data Protection Officer (DPO) or international representative is appointed in the future, we will publish the relevant contact details on our website.
